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    Sunday,September 27th, 2009

    Economic Recovery & Events – Roll the Dice?

    Recently I had an interesting conversation with my friend and client Lisa Thornton, of ACUTA (Association for Communications Technology Professionals in Higher Education).  Our discussion was centered on the impact of the current economy on conference attendance.  Like many organizations, ACUTA has experienced a measurable decline in attendance at each of their (4) [...]

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    Saturday,September 26th, 2009

    Boston Hyatt Layoffs — The Real Lessons!!

    Since I published my first article on the Boston Hyatt Hotels debacle on Tuesday many new developments and details have emerged.  Sadly, it is  now certain that aspects of the action taken by Hyatt at the three Boston hotels were inappropriate at the very least!  As an ex-Hyatt employee and a historically loyal [...]

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    Friday,September 25th, 2009

    Hotel Bytes for the Week of 9/25/09

    To say the least it has been a busy week for everyone I’ve talked to.  Hope all of you are excited about the coming weekend!  I know I am… one of my goals with this blog is to share valuable timely tidbits of information regarding the meetings and events industry.  This week I [...]

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    Tuesday,September 22nd, 2009

    Layoffs at Boston Hyatt Hotels — A “No-Win” Situation!

    It has really been a difficult year for most of us.  I have watched organizations, peers, colleagues, suppliers, customers, friends and family all suffer at some level because of this recession.  The wounds go very deep in many cases, and unfortunately in some situations businesses have had to close their doors.

    The recent [...]

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    Friday,September 11th, 2009

    Hotel Internet Access — What’s Fair??

    Last week I posted a blog entitled “Hotel Internet Access – Luxury or Norm??” My objective was to initiate a conversation regarding the pros and cons of hotels charging guests a fee for Internet access.  I posted a link to this article on Twitter, Facebook, and several business groups on LinkedIn.

    Regarding the response [...]

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    Friday,September 4th, 2009

    Hotel Internet Access – Luxury or Norm??

    These days many of us are connected to the Internet perpetually, whether with our Smartphones, laptops or home workstations.  Our customers, colleagues and friends expect us to be accessible, and not just in the 9-5 realm.  That is reality.

    Folks traveling frequently, as part of their job, face the dilemma of balancing the business [...]

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    Thursday,September 3rd, 2009

    Hotel Bytes — Nuggets of Info for The Week

    One of my goals with this blog is to experiment with different types of content providing variety to my readers.  This week I began with a humorous article on Monday.  Now I present you with “Hotel Bytes,” a weekly blog focusing on interesting events in the hotel business…

    Fontainebleau  Spars With Subcontractors

    The Fontainebleau [...]