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    Monday,January 18th, 2010

    Does Partnership Align With 'New Normal' for Doing Business?

    Are you doing business with someone you refer to as a “partner?”  I hear business people use this word in conversation frequently, declaring they are working as partners, or in partnership with one organization or another.  What does the word “partner”mean to you?

    I researched, from some online resources, definitions for the meaning of [...]

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    Saturday,November 21st, 2009

    Why Customer Advocacy Is Important For Your Business!

    Have you reached into the hearts and minds of your customers?  This is an essential component of becoming customer centric … especially if the products and services you offer are complex and supported by customer interfaces spread out among various units within your organization. (From Customer Advocacy, a whitepaper published by  Customer Centricity, [...]

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    Sunday,November 8th, 2009

    Goodbye to Status Quo — A New Way For Business !

    Are you a “glass half full” or a “glass half empty” person?   That overused cliché is most likely irritating to some of you.  Reality is this idiomatic expression is a useful litmus test to understand optimism vs. pessimism.  How a person views the world and his/her experiences most certainly drives his/her response to [...]

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    Saturday,October 31st, 2009

    Navigating Currents of Changing Event Demands — Why Bother?

    I remember, as a young boy scout, my first canoe trip on a real river.  Our troop’s destination was the lower section of the mighty St. Croix River which forms 125 miles of the border between Minnesota and Wisconsin.

    The St. Croix, while a popular recreational river, is very wild and scenic.  Flowing through [...]

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    Tuesday,October 27th, 2009

    Hybrid Events — What is the Revenue Model?

    In August I published an article entitled “Hybrid Events — Whats All the Buzz?”  Interestingly that article generated more interest than any I have written since I started this blog in April.  The concept of incorporating Hybrid events into conferences is gaining a lot of traction across the Meetings and Events industry.

    In the [...]

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    Sunday,September 27th, 2009

    Economic Recovery & Events – Roll the Dice?

    Recently I had an interesting conversation with my friend and client Lisa Thornton, of ACUTA (Association for Communications Technology Professionals in Higher Education).  Our discussion was centered on the impact of the current economy on conference attendance.  Like many organizations, ACUTA has experienced a measurable decline in attendance at each of their (4) [...]

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    Tuesday,September 22nd, 2009

    Layoffs at Boston Hyatt Hotels — A “No-Win” Situation!

    It has really been a difficult year for most of us.  I have watched organizations, peers, colleagues, suppliers, customers, friends and family all suffer at some level because of this recession.  The wounds go very deep in many cases, and unfortunately in some situations businesses have had to close their doors.

    The recent [...]

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    Monday,September 14th, 2009

    EventProfs Blog Awards 2009

    Happy Monday everyone!  I announced on Saturday that My Blog, McCurry’s Corner, has been nominated as “Best Education Blog” for the EventProfs Blog Awards 2009.  This is one of six blog categories being awarded.  For information regarding all the nomination categories please click here.

    I am so flattered by this distinction and there are [...]

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    Sunday,September 13th, 2009

    Social Media For Business — Why bother?

    In my 24 years with Experient I have consistently been a driver when it comes to trying new technology, ideas or processes.  Some of my past and current colleagues would say I am a renegade at times. I don’t always play by the rules.    When I am passionate about something, [...]

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    Tuesday,August 25th, 2009

    A Rich Virtual Experience

    Mike McCurry’s recent Hybrid Events post sparked an interesting exchange about the virtual versus face-to-face meeting experience. Mike asked me to write a guest post on his blog to add some substance to my pithy comments.

    Jay Smethurst

    The virtual side of hybrid meetings offers us a tremendous opportunity. Will virtual meetings completely replace [...]