Comments on: Help PCMA Crowdsource Session Topics For June Education Conference! http://www.michaelmccurry.net/2010/02/01/help-pcma-crowdsource-session-topics-for-june-education-conference/ Inspired Words in the Service of Fellow Human Beings Thu, 29 Jul 2010 21:20:27 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Amanda Gourgue, CMP, LEED AP http://www.michaelmccurry.net/2010/02/01/help-pcma-crowdsource-session-topics-for-june-education-conference/comment-page-1/#comment-415 Amanda Gourgue, CMP, LEED AP Sun, 14 Feb 2010 22:02:20 +0000 http://www.michaelmccurry.net/?p=3320#comment-415 I would like to see a couple of topics related to CSR 1.) How to motivate people to be socially responsible? I think people are tired of hearing about CSR and that is just crazy! So many people think that they are sustainable but they couldn't be further from it. 2.) LEED for meeting professionals. It was just announced that the Green Associate accreditation is available in Canada. Also with the new Venue Selection Guide this is a great and timely topic. Amanda Gourgue, CMP, LEED AP (The only Certified Meeting Professional who has their Leadership in Energy and Environment Design) I would like to see a couple of topics related to CSR

1.) How to motivate people to be socially responsible? I think people are tired of hearing about CSR and that is just crazy! So many people think that they are sustainable but they couldn’t be further from it.

2.) LEED for meeting professionals. It was just announced that the Green Associate accreditation is available in Canada. Also with the new Venue Selection Guide this is a great and timely topic.

Amanda Gourgue, CMP, LEED AP (The only Certified Meeting Professional who has their Leadership in Energy and Environment Design)

]]> By: Amanda Gourgue, CMP, LEED AP http://www.michaelmccurry.net/2010/02/01/help-pcma-crowdsource-session-topics-for-june-education-conference/comment-page-1/#comment-414 Amanda Gourgue, CMP, LEED AP Sun, 14 Feb 2010 21:39:15 +0000 http://www.michaelmccurry.net/?p=3320#comment-414 <a href="#comment-370" rel="nofollow">@Michelle Bruno</a>, I found out this week about a great site that is wonderful for events. It is for polling of attendees. Check it out at www.poll4.com! @Michelle Bruno,
I found out this week about a great site that is wonderful for events. It is for polling of attendees. Check it out at http://www.poll4.com!

]]> By: Michael M McCurry CMP http://www.michaelmccurry.net/2010/02/01/help-pcma-crowdsource-session-topics-for-june-education-conference/comment-page-1/#comment-404 Michael M McCurry CMP Thu, 11 Feb 2010 18:12:22 +0000 http://www.michaelmccurry.net/?p=3320#comment-404 <a href="#comment-378" rel="nofollow">@Midori Connolly</a>, As usual that mind is always thinking .... thanks so much for your suggestions. I love the fireside chat idea... who is gonna provide the wine, cheese and crackers though ... :) Thanks again for your contributions to this discussion. Mike @michaelmccurry @Midori Connolly,

As usual that mind is always thinking …. thanks so much for your suggestions.

I love the fireside chat idea… who is gonna provide the wine, cheese and crackers though … :)

Thanks again for your contributions to this discussion.

Mike

@michaelmccurry

]]> By: Michael M McCurry CMP http://www.michaelmccurry.net/2010/02/01/help-pcma-crowdsource-session-topics-for-june-education-conference/comment-page-1/#comment-403 Michael M McCurry CMP Thu, 11 Feb 2010 18:09:41 +0000 http://www.michaelmccurry.net/?p=3320#comment-403 <a href="#comment-397" rel="nofollow">@Lee Nold-Lewis</a>, thanks Lee for your contribution to the discussions. Customer Service is top of mind for most people looking to thrive in the "new normal" for doing business. It will be interesting to see what topics actually evolve from this discussion. Mike @michaelmccurry @Lee Nold-Lewis,

thanks Lee for your contribution to the discussions.

Customer Service is top of mind for most people looking to thrive in the “new normal” for doing business.

It will be interesting to see what topics actually evolve from this discussion.

Mike

@michaelmccurry

]]> By: Michael M McCurry CMP http://www.michaelmccurry.net/2010/02/01/help-pcma-crowdsource-session-topics-for-june-education-conference/comment-page-1/#comment-402 Michael M McCurry CMP Thu, 11 Feb 2010 18:08:05 +0000 http://www.michaelmccurry.net/?p=3320#comment-402 <a href="#comment-400" rel="nofollow">@Kevin Richardson</a>, These are some fantastic ideas Kevin.. thanks for bringing them to the surface! I hope you will be able to join us in Montreal for this event. Mike @michaelmccurry @Kevin Richardson,

These are some fantastic ideas Kevin.. thanks for bringing them to the surface!

I hope you will be able to join us in Montreal for this event.

Mike

@michaelmccurry

]]> By: Kevin Richardson http://www.michaelmccurry.net/2010/02/01/help-pcma-crowdsource-session-topics-for-june-education-conference/comment-page-1/#comment-400 Kevin Richardson Thu, 11 Feb 2010 17:06:08 +0000 http://www.michaelmccurry.net/?p=3320#comment-400 @MichaelMcCurry I love the forum here. Leading by example to reach outside and let those thoughts/ideas flow in. Bravo. <b>Why Use Social Media</b> Social technologies are an important topic but in the end are tools (tactical). What I'd like to discuss is how you determine the reasons to use social networks and how to determine where you are on the spectrum (ie: are you currently listening or are you all the way to embracing) and how one moves from one area to the other on the continuum. Then, once you determine where you are and where you want to go strategies & tactics can be put in place to get there using social media tools. <b>CRM to CMR</b> Operationally we all strive to help our customers succeed. However our CRM process needs a fresh look. The social revolution is our customer's (associations, exhibitors, attendees) way of telling us that they want to be more engaged. If we accept that belief then we're now open to the idea that CRM + social platforms = Customer Managed Relationships (CMR). This developing paradigm then feeds the need for social networking and how to get engaged. <b>Doing it Social - B2B</b> The basic idea here is to break down the myth that being social in a B2B environment is different from B2C social. I see this education session being a fishbowl opportunity to talk about how we do business together (B2B) and then talk about how we translate that to social. What we'll find is that nowhere in the way we do business with each other do we engage COMPANY > PEOPLE. It's ALWAYS PEOPLE > PEOPLE. @MichaelMcCurry

I love the forum here. Leading by example to reach outside and let those thoughts/ideas flow in. Bravo.

Why Use Social Media
Social technologies are an important topic but in the end are tools (tactical). What I’d like to discuss is how you determine the reasons to use social networks and how to determine where you are on the spectrum (ie: are you currently listening or are you all the way to embracing) and how one moves from one area to the other on the continuum. Then, once you determine where you are and where you want to go strategies & tactics can be put in place to get there using social media tools.

CRM to CMR
Operationally we all strive to help our customers succeed. However our CRM process needs a fresh look. The social revolution is our customer’s (associations, exhibitors, attendees) way of telling us that they want to be more engaged. If we accept that belief then we’re now open to the idea that CRM + social platforms = Customer Managed Relationships (CMR). This developing paradigm then feeds the need for social networking and how to get engaged.

Doing it Social – B2B
The basic idea here is to break down the myth that being social in a B2B environment is different from B2C social. I see this education session being a fishbowl opportunity to talk about how we do business together (B2B) and then talk about how we translate that to social. What we’ll find is that nowhere in the way we do business with each other do we engage COMPANY > PEOPLE. It’s ALWAYS PEOPLE > PEOPLE.

]]> By: Lee Nold-Lewis http://www.michaelmccurry.net/2010/02/01/help-pcma-crowdsource-session-topics-for-june-education-conference/comment-page-1/#comment-397 Lee Nold-Lewis Tue, 09 Feb 2010 23:17:19 +0000 http://www.michaelmccurry.net/?p=3320#comment-397 Hey Mike, Following onto the PCMA Programming Committee conversation and reading these comments, I wanted to shout out the necessity of focus on the cusotmer experience, ie. customer service. Such elements are fundamental and yet sometimes "assumed." Regardless of the audience, the brand, etc., the focus on how people are treated is critical to an event's success-really click with Dave Lutz's comment above. Developing a strategy with customer service as part of the vision, the tactics of the "what" flow out of that strategy--this IS the essence of the face to face meeting we all want to see survive/flourish. So, interwoven in all we do should be the customer service focus... Hey Mike,
Following onto the PCMA Programming Committee conversation and reading these comments, I wanted to shout out the necessity of focus on the cusotmer experience, ie. customer service. Such elements are fundamental and yet sometimes “assumed.” Regardless of the audience, the brand, etc., the focus on how people are treated is critical to an event’s success-really click with Dave Lutz’s comment above. Developing a strategy with customer service as part of the vision, the tactics of the “what” flow out of that strategy–this IS the essence of the face to face meeting we all want to see survive/flourish. So, interwoven in all we do should be the customer service focus…

]]> By: Midori Connolly http://www.michaelmccurry.net/2010/02/01/help-pcma-crowdsource-session-topics-for-june-education-conference/comment-page-1/#comment-378 Midori Connolly Thu, 04 Feb 2010 20:30:21 +0000 http://www.michaelmccurry.net/?p=3320#comment-378 Ooo, I forgot one: "When the boss says no: How to justify Social Media for your organization." To warm up conversation, this would ideally be another panel presentation using video testimonials and living case studies for the first half of the session. For the other half, the audience would be asked to share their own stories and challenges to be addressed by the panel of experts as well as their peers in the audience. This is a HUGE challenge that I hear almost daily :-) Ooo, I forgot one:
“When the boss says no: How to justify Social Media for your organization.” To warm up conversation, this would ideally be another panel presentation using video testimonials and living case studies for the first half of the session. For the other half, the audience would be asked to share their own stories and challenges to be addressed by the panel of experts as well as their peers in the audience.
This is a HUGE challenge that I hear almost daily :-)

]]> By: Midori Connolly http://www.michaelmccurry.net/2010/02/01/help-pcma-crowdsource-session-topics-for-june-education-conference/comment-page-1/#comment-377 Midori Connolly Thu, 04 Feb 2010 20:25:37 +0000 http://www.michaelmccurry.net/?p=3320#comment-377 I have a few...of course :-) As I am obviously going to make the CSR-centric suggestions. How about a panel on green event certifications from experts who have actually DONE the work? The difference is that I'd like to make it a Fireside Chat format (think different environment from a traditional breakout room). Just call me Barbara Walters trying to really cull the knowledge from these experts while also infusing their personal anecdotes - so certification doesn't seem like such a distant and irrelevant goal. Hearing the human element of their experiences is so much more fun and engaging (there's that magic word). We'd be able to do the bulk of the chat as an interactive Q&A, collecting questions ahead of time as well as live polling for a remote audience and good old-fashioned hand raising for the room :-) I'd also love to do an "EventCasting" presentation - my twist on webcasting/streaming and all that that entails (choosing a platform, when to use a producer, how to coach speakers, what is needed...what is NOT needed). Oh dear, I could go on forever!! Midori Connolly, Chief AVGirl http://www.twitter.com/GreenA_V I have a few…of course :-)
As I am obviously going to make the CSR-centric suggestions.
How about a panel on green event certifications from experts who have actually DONE the work?
The difference is that I’d like to make it a Fireside Chat format (think different environment from a traditional breakout room). Just call me Barbara Walters trying to really cull the knowledge from these experts while also infusing their personal anecdotes – so certification doesn’t seem like such a distant and irrelevant goal. Hearing the human element of their experiences is so much more fun and engaging (there’s that magic word). We’d be able to do the bulk of the chat as an interactive Q&A, collecting questions ahead of time as well as live polling for a remote audience and good old-fashioned hand raising for the room :-)

I’d also love to do an “EventCasting” presentation – my twist on webcasting/streaming and all that that entails (choosing a platform, when to use a producer, how to coach speakers, what is needed…what is NOT needed).

Oh dear, I could go on forever!!
Midori Connolly, Chief AVGirl
http://www.twitter.com/GreenA_V

]]> By: John Palmer, CMP http://www.michaelmccurry.net/2010/02/01/help-pcma-crowdsource-session-topics-for-june-education-conference/comment-page-1/#comment-376 John Palmer, CMP Wed, 03 Feb 2010 21:37:00 +0000 http://www.michaelmccurry.net/?p=3320#comment-376 "Should Corporate Meeting Planning be a Licensed Practice?" “Should Corporate Meeting Planning be a Licensed Practice?”

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