Thanks for reaching out to me. Actually there is a tool by Google that may meet your needs. It is called Google Moderator. (url = http://www.google.com/moderator/#0) This application allows users to list their ideas and then other users can vote on them. It’s not a bad solution.

Before deploying it I would spend some time getting to know this application though, as it is a little confusing at first.

Good luck and feel free to contact me if you want to chat about this.

Mike

1.) How to motivate people to be socially responsible? I think people are tired of hearing about CSR and that is just crazy! So many people think that they are sustainable but they couldn’t be further from it.

2.) LEED for meeting professionals. It was just announced that the Green Associate accreditation is available in Canada. Also with the new Venue Selection Guide this is a great and timely topic.

Amanda Gourgue, CMP, LEED AP (The only Certified Meeting Professional who has their Leadership in Energy and Environment Design)

As usual that mind is always thinking …. thanks so much for your suggestions.

I love the fireside chat idea… who is gonna provide the wine, cheese and crackers though …

Thanks again for your contributions to this discussion.

Mike

@michaelmccurry

thanks Lee for your contribution to the discussions.

Customer Service is top of mind for most people looking to thrive in the “new normal” for doing business.

It will be interesting to see what topics actually evolve from this discussion.

Mike

@michaelmccurry

These are some fantastic ideas Kevin.. thanks for bringing them to the surface!

I hope you will be able to join us in Montreal for this event.

Mike

@michaelmccurry

I love the forum here. Leading by example to reach outside and let those thoughts/ideas flow in. Bravo.

Why Use Social Media
Social technologies are an important topic but in the end are tools (tactical). What I’d like to discuss is how you determine the reasons to use social networks and how to determine where you are on the spectrum (ie: are you currently listening or are you all the way to embracing) and how one moves from one area to the other on the continuum. Then, once you determine where you are and where you want to go strategies & tactics can be put in place to get there using social media tools.

CRM to CMR
Operationally we all strive to help our customers succeed. However our CRM process needs a fresh look. The social revolution is our customer’s (associations, exhibitors, attendees) way of telling us that they want to be more engaged. If we accept that belief then we’re now open to the idea that CRM + social platforms = Customer Managed Relationships (CMR). This developing paradigm then feeds the need for social networking and how to get engaged.

Doing it Social – B2B
The basic idea here is to break down the myth that being social in a B2B environment is different from B2C social. I see this education session being a fishbowl opportunity to talk about how we do business together (B2B) and then talk about how we translate that to social. What we’ll find is that nowhere in the way we do business with each other do we engage COMPANY > PEOPLE. It’s ALWAYS PEOPLE > PEOPLE.